Seagate chat today (does this count as 'in writing')
It appears that not only am I getting free data recovery but also another 8tb drive along with the replacement - all free. In any case, it does not seem that you will not get that exact same drive back. Seagate warrants that replaced products are covered for the greater of either the remainder of the original product warranty or 90 days.Īnd "how" they do it would depend on what needs to be done. If you would like data recovery performed on your drive, it is available from Seagate as a separate service for an additional charge. Data recovery, advance replacement option, or other warranty-related offerings or service plans are not covered under this limited warranty and are not part of the covered replacement process. Seagate will not return your original product to you. By sending product for replacement, you agree to transfer ownership of the original product to Seagate. Seagate will pay to ship the replacement product to you. Seagate may replace your product with a product that was previously used, re-certified and tested to meet Seagate specifications. If we authorize you to return your product to us or an authorized service provider, Seagate will replace your product without charge with a functionally equivalent replacement product. Seagate Channel Limited Warranty | Seagate Support US
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